Strollers
At Oltremare 2.0, you can rent strollers at the information office located in the main entrance plaza. Please note that you must present an identity card to use this service.
Picnic areas
The park has a shaded picnic area in the Discovery Delta area, near the Owl Mill.
The area is equipped with benches and tables. Drinks vending machines are available nearby.
Accessibility for disabled people
Guests with 100% disability (showing the card with the percentage and identification document) enter the park for free and their companions pay the reduced ticket.
All areas and most of the park's attractions (with the exception of Ulysses's Island) are wheelchair accessible, the paths are easily accessible and there is an elevator for moving around the three floors.
By contacting the staff, you can get priority access to the attractions.
Almost all attractions have multisensory aspects that involve, in addition to hearing, also touch and smell.
On each of the three floors there are toilets reserved for guests with disabilities.
Electric scooters
At Oltremare 2.0, electric scooters are available for rent at the Mobility Center for people over 65, those with 75% disability, those with 100% disability, and even those without a disability certificate but with limited mobility. The service is FREE, in partnership with INVACARE.
To use the service, you must present an identity card.
Pets
Pets are welcome at Oltremare 2.0, but due to the presence of other animals within the park, some restrictions apply.
Pets are not permitted in Genesis, Planet Theatre, or Oltremare Theatre.
They will be required to keep their distance during Dolphins World, Raptors World, Parrots World demonstrations and training sessions.
They must always be kept on a leash and in the outermost part of the seats.
Large dogs are not permitted on the boats at Ulisse's Island.
People who cannot ride with pets on the attractions listed above can take advantage of the skip-the-line service. After completing the standard line, one person can wait at the entrance to the attraction with their pet while the other people can ride. At the end of the line, people can swap places without having to wait in line again.
Infirmary
During summer season, a first aid medical service is available during opening hours of Oltremare and Aquafan parks.
Object storage
There are lockers available within the park for storing items. The locker is unattended and costs €1.00 each time you open it.
Entrance and exit
You can leave and re-enter the park on the same day by asking the entrance staff to stamp you.
Newborns and toddlers
The park has a nursery where you can change, breastfeed, and warm your babies' food. It's located behind Dolphins World. The women's restrooms have tables and changing tables for diapers.
At the Big O and Open shops, pacifiers, bottles and diapers for small babies are on sale.
Between Dolphins World and Ulisse's Island is the Pacifier Tree, available to all those children who now want to hang up their pacifiers.
The Genesis and Planet Theatre attractions feature loud noises and special effects. Families who don't want to bring their children on the ride can take advantage of the queue-saving service. Once the normal queue has passed, one person can wait at the entrance of the attraction with their child while the other people ride. At the end of the queue, people can swap places without having to wait in line again.
ATM and credit cards
There is an ATM at the main entrance to the park, near the ticket offices.
You can pay by debit or credit card at our cash registers, shops, and refreshment points.
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