Strollers
At Oltremare 2.0 you can take advantage of a stroller rental service that can be picked up at the information office located in the large entrance square. We also point out that in order to use the service you must present an identity card.
Picnic areas
The park has a shaded picnic area in the Discovery Delta area, near the Owl Mill.
The area is equipped with benches and tables. There are vending machines for cold drinks nearby.
Disabled Accessibility
Guests with 100% disability (showing the card with the percentage and the identification document) enter the park for free and their companions pay the reduced ticket.
All areas and most attractions in the park (with the exception of Ulysses's Island) are wheelchair accessible, the paths are easily accessible and there is an elevator to move around the three floors.
By contacting the staff, it is possible to have priority access to the attractions.
Almost all attractions have multisensory aspects that involve, in addition to hearing, also touch and smell.
On each of the three floors there are toilets reserved for guests with disabilities.
Electric scooters
At Oltremare 2.0 you can rent electric scooters Mobility Center for Over 65, 75% disabled, 100% disabled but also for those who do not have a disability certificate but have reduced mobility. The service is FREE, in partnership with INVACARE.
To use the service, you must present an identity card.
Pets
Pets are welcome at Oltremare 2.0, however, due to the presence of other animals within the park, there are some limitations.
Pets are not allowed in Genesis, Planet Theatre and Oltremare Theatre.
They will be required to keep their distance during Dolphins World, Raptors World, Parrots World demonstrations and training sessions.
They must always be kept on a leash and in the outermost part of the seats.
Large dogs are not allowed on the boats at Ulisse's Island.
People who cannot enter the attractions listed above with animals can use the skip-the-line service. Once the normal queue has been completed, one person can wait at the entrance of the attraction with the animal while the other people can use the attraction. At the end of the same, people can take turns without having to re-enter the queue.
Infirmary
A first aid medical service is available during park opening hours.
Object storage
Inside the park there are lockers to store any objects. The storage is not guarded and has a cost of € 1.00 each time the locker is opened.
Entrance and exit
It is possible to exit and re-enter the park during the day by asking the entrance staff to give you the appropriate stamp.
Newborns and toddlers
The park has a nursery where you can change, breastfeed and warm your babies' food. It is located in the back of Dolphins World. In the women's bathrooms there are tables or changing tables for changing diapers.
At the Big O and Open shops, pacifiers, baby bottles and diapers for small children are on sale.
Between Dolphins World and Ulisse's Island is the Pacifier Tree available to all those children who now want to "hang up" their pacifiers.
The Genesis and Planet Theatre attractions feature loud noises and special effects. Families who do not want to bring their children on the attractions can use the queue saver service. Once the normal queue has been completed, one person can wait at the entrance of the attraction with the child while the other people can use the attraction. At the end of the same, people can take turns without having to re-queue.
ATM and credit cards
There is an ATM at the main entrance square of the park, near the ticket offices.
You can pay by debit or credit card at our cash desks, shops and refreshment points.
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